Provide ramps, wide paths, accessible toilets, and seating.

Create quiet areas, low-glare lighting, and reduced background noise.

Use high-contrast signage, large fonts, braille, and tactile maps.

Include hearing loops, clear announcements, and visual alerts.

Use plain language, simple guides, and predictable layouts and formats.

Offer information in print, digital, pictograms, captions, and alternative formats.

Provide seating, rest areas, and non-slip surfaces.

Design clear wayfinding, level entrances, and accessible paths.

Ensure adaptable space and facilities, programs and services to accommodate all need.

Person-centred services and supportive interactions for people of all abilities.

Improve Yarra's buildings, parks, streets and transport to ensure equitable access and inclusion.

• Improve Council buildings, facilities, and open spaces to achieve the best possible accessibility outcomes.
• Improve footpaths, kerbs, lighting, and other elements of the public realm.
• Improve transport access, accessible parking, wayfinding and connected paths of travel.
• Partner with people with disability to identify access barriers and shape upgrades.

Deliver Council services, programs and information in ways that everyone can access and participate.

• Design all Council services and programs to be inclusive, flexible and responsive.
• Make Council's website, online services and materials accessible.
• Offer multiple communication pathways and accessible customer service options.
• Use inclusive consultation and engagement methods.

Council can use its role as a civic leader, partner and connector to encourage inclusive practices, strengthen pathways and promote opportunities across Yarra.

• Promote inclusive employment and leadership in Yarra.
• Encourage local employment participation pathways.
• Support Yarra sports clubs, recreation groups, arts and volunteer organisations to be more inclusive.

Build a community where people with disability feel safe and supported.

• Advocate to state transport authorities for more accessible public transport.
• Support local businesses and events to improve accessibility.
• Promote accessible housing options, including advice on heritage-related upgrades.
• Strengthen access to food relief, outreach programs and community support.
• Improve emergency preparedness information and support for people with disability.

Promote disability inclusion, pride and belonging in Yarra.

• Increase the representation of people with disability in Yarra's communications, cultural outputs and public art.
• Celebrate awareness days and events that promote disability pride.
• Acknowledge the essential role of carers and support their wellbeing.
• Promote opportunities for people with disability to engage in local arts, culture, community life and volunteering.
• Create and promote inclusive events for people with disability and carers.

Collect meaningful data, track progress and keep improving disability inclusion across Council.

• Collect high-quality disability data across surveys, engagements, programs and service reviews.
• Embed evaluation and continuous improvement across Council.
• Strengthen transparency and organisational accountability.