We are writing a Universal Design and Disability Inclusion Policy.
We also sometimes just call this 'the draft Policy' or 'the Policy'.
Tell us what you think about our draft Policy by end of Sunday 5 July 2026.
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This Policy will support people with a disability by helping to make Yarra *accessible* and *inclusive*.
- Accessible means easy to find and use.
- Inclusive means everyone is welcome, including people with disability.
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People with a disability and carers helped to make the policy.
We listened to community members with disability including our *Disability Advisory Committee*.
Our Disability Advisory Committee is a group of disabled people that:
- helps us plan our work
- shares feedback and ideas.
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Click here
You can download and read the Easy Read draft Policy PDF here.
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Click here
We also have the Easy Read draft Policy in a Word document which you can download here.
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Click here
You can also listen to the draft Policy using the link below.
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We want to know how we can make Yarra more inclusive and accessible.
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We will use your ideas to help us finalise the Universal Design and Disability Inclusion Policy.
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We will present the final Policy to Councillors to adopt later this year.
Skip to the survey now or you can keep scrolling to read more before you give us your feedback.
What is Universal Design?
Universal design makes spaces, products and services usable by as many people as possible. It includes:
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Physical access for everyone
Provide ramps, wide paths, accessible toilets, and seating.
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Sensory supportive environments
Create quiet areas, low-glare lighting, and less background noise.
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Easy to see information
Use high-contrast signage, large fonts, braille, and tactile maps.
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Easy to hear information
Include hearing loops, clear announcements, and visual alerts.
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Easy to understand information
Use plain language, simple guides, and easy layouts and formats.
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Multiple communication methods
Offer information in print, digital, pictograms, captions, and alternative formats.
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Comfort and rest opportunities
Provide seating, rest areas, and non-slip surfaces.
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Easy to use layouts of spaces
Design clear routes, level entrances, and accessible paths.
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Flexible spaces and delivery
Ensure space and facilities, programs and services are easy for everyone to use.
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Inclusive and responsive services
Provide customer service support for people of all-abilities.
Our priority areas
The Universal Design and Disability Inclusion Policy outlines 6 key priority areas that Council will focus on to help make Yarra more accessible and inclusive.
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Priority 1: Accessible places and transport
We will use Universal Design when we:
- make things
- fix things.
This includes parks, streets, transport, Council buildings and public spaces.
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Priority 2: Inclusive services and information
Our services, programs and information will be accessible to more people.
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Priority 3: Inclusive participation and employment
We will work to improve disability inclusion.
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Priority 4: Fairness and safety
We want Yarra to feel safe for people with disability.
We will stand up for fairness and disability rights.
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Priority 5: Belonging and celebration
We will celebrate people with disability and carers in our community.
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Priority 6: Effective data and reporting outcomes
We will collect better disability data. For example, through surveys and other feedback options.
Now it’s your turn to tell us what you think.
Tell us:- what is working well
- what could be better
- your ideas for the future
We especially want to hear from:
- people with disability
- autistic people
- families
- partners
- carers
- advocates and allies
- community members
Your feedback will help us finish a Policy that works for everyone.
Please send your feedback on the draft Universal Design and Disability Inclusion Policy by 11.59pm, Sunday 5 July 2026.
You can also speak to in person to provide your feedback. Click here to find out more.
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Speak to us in person
Join us at our pop-up event where you can speak to us in person, find out more and give us your feedback.
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Interpreter service
This page can be translated using the menu on the top of the screen if you are using a desktop. If you are using a mobile or tablet, press the three lines on the top right corner of the page.
If you want to find out more in your own language, please call our interpreter service on 9280 1940.
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